All clients receive a unique proposal and contract based upon the specific needs they have for their project. Each project has a detailed service agreement that must be signed by the client before work starts, which specifies details regarding refunds, cancellations and project pricing. Please refer to your contract for specific details.
The deposit payment specified in your contract is non-refundable. Once a project is completed, and final payment is not received, all work done beforehand will become void and will not be owned by the client until final payment is made.